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Online Services

To give you the best service we can, we've provided you with these Account Services for special requests and questions. The links below or the navigation on the left will take you to the screens you'll need.

Request Copy of Statement: If you need a copy of a statement from an account, request one here.

Request Copy of Check: From this screen, you can ask that a copy of any check you wrote be mailed to you.

Request Copy of Deposited Check: If you need a copy of a deposited check, you can request that it be mailed to you.

Reorder Checks: Almost out of checks? Order more from here.

Change Password: At any time you wish, you can change your online banking password.

Change Account Information: To change your mailing address, phone number or e-mail address, enter your updated information here. (Business customers: Please visit your local branch office to change your account records.)

Bill Pay Research Request: If you have questions regarding a bill that was paid using FirstMerit Bill Pay, you can request research here. You will be asked to log into Online Banking if you are not already logged in.

Message to Bank: This form is used to send general requests to the bank. If you have any questions or comments, please feel free to send them to us.
For your protection, you are about to be automatically logged off of FirstMerit Online Banking.
Your Bill Pay information is currently being migrated to the FirstMerit Bill Pay system. Please try your request again later.