In order for you (or "your", the person(s) performing the transaction) to apply for or open a deposit
account on FirstMerit's website, obtain banking services, or receive other disclosures and documents
electronically after your account is opened or banking services are obtained, FirstMerit must have
your consent to provide such disclosures and documents in electronic format to the extent FirstMerit
provides such documents electronically. If you do not consent to electronic format of these disclosures
and documents, you will not be able to open deposit accounts, obtain banking services, conduct
transactions on FirstMerit's website, or receive account alerts via email or FirstMerit Mobile Banking.
By using FirstMerit's website, you agree, for yourself and all accountholders on a particular account,
that FirstMerit may provide statements, notices, disclosures, agreements and other information
concerning your account(s), products, or services offered or accessible through the Internet Banking
service (Personal and Business) and e-Connect, electronically (collectively, "Notices"). You agree that
FirstMerit can send you Notices to (1) the e-mail address that you provided to FirstMerit during
enrollment or (2) by posting the Notice on the Web site home page of the applicable service. The
delivery of any Notice from FirstMerit is effective when sent by FirstMerit, regardless of whether
you read the Notice when you receive it or whether you actually receive the delivery. Account alerts
are offered as a customer convenience only, and are not a replacement for your duties and obligations
under the applicable Deposit Account Terms and Conditions (i.e., failure on the part of FirstMerit to
send a low balance account alert by FirstMerit will not affect fees charged, if any, pertaining to a
Your consent applies to all of the following categories of Notices we provide to you electronically,
except that FirstMerit will not provide periodic statements electronically ("Paperless Statements")
unless you separately request Paperless Statements and provide any consent that is required at that time:
- Documents and disclosures in connection with applying for and opening a deposit account on the
FirstMerit website, including but not limited to deposit account agreements, deposit account fee
schedules, rate sheets or other disclosures of deposit account interest rates, funds availability
disclosures, privacy notices, information sharing notices, affiliate marketing notices and any
other documents, agreements or disclosures in connection with applying for or opening a deposit
account on FirstMerit's website.
- Documents and disclosures in connection with online or other electronic banking services at the
time of opening a deposit account on FirstMerit's website or after a deposit account is opened,
including but not limited to agreements and disclosures for online banking services, bill pay
services, online fund transfer services, check or debit card services, automated teller machine
services, telephone banking services, fund transfer services through the automated clearinghouse
or other electronic network, privacy notices, information sharing notices, affiliate marketing
notices, and any other notices and disclosures in connection with online or electronic banking
- Documents and disclosures in connection with transactions on or the operation of your deposit
accounts, including but not limited to change in terms notices, notices relating to any breach or
data security, privacy notices, information sharing notices, affiliate marketing notices, taxpayer
identification number certification or other tax forms, and any other communications from FirstMerit
with respect to error resolution or other matters involving your account.
If you withdraw consent to receive Notices electronically, FirstMerit reserves the right to discontinue
your access to its electronic banking services. Any withdrawal of consent will not apply to Notices
sent prior to when you elected to stop receiving Notices electronically. All communication in electronic
or paper format will be considered "in writing". Please print or download this agreement and any other
Notices that you may want to refer to in the future.
If you would like a paper copy of any Notice sent to you, please contact the Customer Contact Center at
1-888-493-5142. You understand and agree that FirstMerit may charge a fee for each copy you request.
Since you are already accessing this Consent for Electronic Communications via the Internet, it is
likely that you are already using all the hardware and software you need to access Notices
electronically. In order to access or receive Notices electronically from FirstMerit, you must have a
personal computer with a modem connected to a communications source (telephone, wireless or broadband)
and either a Windows-based operating system with an Internet browser, or a Macintosh-based operating
system with an Internet browser for Macintosh (see
). You will need a printer attached
to your personal computer to print any Notices. You can retrieve an electronic copy and a printable
version of this Agreement by clicking on the "Consent for Electronic Communications" link located on
the log-in page to the service.
FirstMerit provides viewing of Paperless Statements for up to 18 months of account history. Once you
have elected to receive Paperless Statements or any other Notice electronically, FirstMerit will no
longer send you a paper copy through the U.S. Mail unless you request it or we otherwise deem it
appropriate to do so. If you find that you need a paper copy of a Paperless Statement, you can print
the statement using your browser's print function or you can request a paper copy by calling the
Customer Contact Center at 1-888-493-5142. You understand and agree that FirstMerit
may charge a fee for each copy you request.
Please know that if you currently receive cancelled checks with your statements through the U.S. Mail,
and then choose to go paperless, you will be unable to receive cancelled checks if you later choose
to receive paper statements again.
You may elect to withdraw consent to receive periodic statements electronically by clicking on
Paperless Statement Preferences
completing the necessary information; or by contacting the Customer Contact Center at 1-888-493-5142.
Modification or Termination
FirstMerit may modify, discontinue or terminate a portion or all of its electronic communication, at
any time. Any required notices will be sent at a time and in a manner in compliance with law.